Cookie Policy
Last Updated: August 05, 2026
At Chicken Caravan, we use cookies and similar technologies to help provide a secure, reliable, and personalised experience when you visit our website.
This Cookie Policy explains what cookies are, why we use them, and how you can manage your preferences. It should be read together with our Privacy Policy, which explains how we collect, use, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What are Cookies?
Cookies are small text files stored on your computer, tablet, or mobile device when you visit a website. They allow websites to remember information about your visit, such as your preferred language, shopping cart contents, login session, or browsing preferences.
Cookies also help us understand how visitors use our website so we can continually improve our products, services, and customer experience.
Some cookies are deleted when you close your browser (session cookies), while others remain on your device for a longer period (persistent cookies).
Why We Use Cookies
We use cookies to:
- Operate our website securely and efficiently.
- Remember your shopping cart and website preferences.
- Keep you signed in where applicable.
- Improve website performance and usability.
- Analyse website traffic and visitor behaviour.
- Measure the effectiveness of our marketing activities.
- Deliver a more personalised browsing experience.
Cookies Used on Our Website
| Category of Cookie | Purpose | Examples |
|---|---|---|
Session & Security (essential) | Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies. | session_id (Odoo) |
Preferences (essential) | Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work. | frontend_lang (Odoo) |
| Interaction History (optional) | Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work. | im_livechat_previous_operator (Odoo) utm_campaign (Odoo) utm_source (Odoo) utm_medium (Odoo) |
Advertising & Marketing (optional) | Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies. | __gads (Google) __gac (Google) |
Analytics (optional) | Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies. | _ga (Google) _gat (Google) _gid (Google) _gac_* (Google) |
Third-Party Services
To provide certain features and improve our website, we may use trusted third-party services that place or access cookies on your device.
Depending on how you use our website, these may include services such as:
- Google Analytics
- Google Ads
- Google Maps
- YouTube
- Payment providers used during checkout
- Other integrated services that support website functionality
These providers operate under their own privacy and cookie policies. We encourage you to review their policies if you would like more information about how they process your information.
Managing Your Cookie Preferences
When you first visit our website, you may be given the option to:
- Accept all cookies
- Accept only essential cookies
- Customise your cookie preferences
You can also control or delete cookies through your web browser settings. Most browsers allow you to:
- View stored cookies
- Delete existing cookies
- Block all or selected cookies
- Receive a notification before a cookie is stored
Please note that disabling essential cookies may affect certain features of our website, including shopping cart functionality, login sessions, and other interactive services.
Analytics
Where enabled, we use Google Analytics to better understand how visitors interact with our website. This information helps us improve our products, website performance, and customer experience.
Google Analytics collects information such as:
- Pages visited
- Time spent on pages
- Device and browser type
- Approximate geographic location
- Website referral source
This information is aggregated and does not directly identify individual visitors.
You can learn more about Google Analytics by visiting:
https://policies.google.com/privacy
International Data Transfers
Some of our trusted service providers may process information outside Australia.
Where personal information is transferred internationally, we take reasonable steps to ensure it is handled in accordance with applicable privacy laws and appropriate security standards.
Do Not Track
Some web browsers offer a "Do Not Track" setting. As there is currently no universally accepted standard for responding to these signals, our website does not automatically respond to Do Not Track requests. You may continue to manage your cookie preferences through your browser settings or our cookie preference controls.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technology, legal requirements, or business practices.
Any updates will be published on this page, and the "Last Updated" date will be revised accordingly.
Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us through the details provided on our Contact Us page or refer to our Privacy Policy.
